Capybara Plush Toy Soft Huggable Pillow

Plan on 6–10 business days in total. We spend 1–2 business days picking and packing, then the carrier has it for 5–8 business days. The daily cutoff is 2:00 PM PT, Monday to Friday — anything after that, or over a weekend or public holiday, starts processing the next business day. Shipping is $6.95 on orders under $75 and free at or above it. We deliver across the United States only, including Alaska and Hawaii.

Email us a return request within 30 days of delivery. We reply within 1 business day with instructions and the address to send to — please do not post anything before you have them, because a parcel arriving unannounced cannot be matched to an order. Items need to be unused, complete, and back in their original packaging with any tags and wrapping intact. For hygiene reasons we cannot take back bath towels, bathrobes and pillowcases once the packaging has been opened, unless the item is faulty. Change-of-mind return postage is yours; if the item arrived damaged, faulty or simply not what you ordered, it is ours. We do not run direct exchanges — return the original and place a new order for the item you want. If your order has not been dispatched yet, we can usually cancel it outright instead.

We inspect the return when it lands and email you the outcome either way. Approved refunds go back to the card or account you paid with within 5 business days. Your bank or card issuer then needs a further 5–10 business days to make the money available, and that part is out of our hands. There is no restocking fee. If something arrived damaged, tell us within 7 days of delivery with photographs of the item and its packaging, and we will cover the return shipping and send a replacement or a full refund at no extra cost.

Every order ships tracked. The number arrives by email within 24 hours of your parcel leaving our warehouse, and you can follow it on our tracking page using your order number and the email address you checked out with. Carriers take a further 24 to 48 hours to record its first carrier scan, so a number that shows nothing for a day or two after dispatch is normal rather than a problem. If tracking has not updated for seven consecutive days, or your order has not arrived within 6–10 business days of the order date, write to us and we will open an enquiry with the carrier.

We accept Visa , Mastercard , American Express , Discover , PayPal , Apple Pay , Google Pay and Shop Pay . What actually appears at checkout depends on your device and location — Apple Pay only shows on Apple hardware, for instance — so the checkout screen is the definitive list. Everything runs over an encrypted connection and full card numbers never reach our servers. Prices are charged in US dollars, with sales tax calculated at checkout rather than baked into the price you see.

Home and outdoor goods across six collections — sofa covers, cushions and curtains in Everyday Living; blankets and bedding in Better Sleep; cookware, utensils and linens in Real Cooking; mats, organisers and bath accessories in Daily Bath; vases, wall pieces and lamps in Light & Detail; and picnic blankets, mats and baskets in Outdoor Living. Everything is intended for ordinary domestic use. None of it is a medical device, and nothing on this website should be read as a health claim. Dimensions, materials and care instructions are listed on every product page, and screen colours can differ slightly from the item in your hands.

Yes. Email support@homewilds.com or call +1 (951) 528-0709. Someone is at the desk Monday to Friday, 9:00 AM – 5:00 PM PT, every message is read by a person rather than a bot, and nothing waits longer than 1 business day. Emails are monitored on weekends; replies go out the next business day.